Privacy Policy

Effective Date: April 1, 2026

At Zenamed, we understand that privacy is a cornerstone of recovery. This Privacy Policy describes how Zenamed.org ("we," "us," or "our") collects, uses, and protects your information when you visit our website and use our monitored recovery services.

1. Information We Collect

To provide effective recovery support, we collect several types of information:

Personal Identifiers: Name, email address, phone number, and mailing address.
Health-Related Information: Information regarding your recovery progress, alcohol use history, and health data shared during monitored sessions.
Technical Data: IP address, browser type, and usage patterns collected via cookies to improve site functionality.

2. HIPAA and Federal Confidentiality

Because we support alcohol dependence recovery, we adhere to the highest standards of confidentiality, including:

HIPAA: The Health Insurance Portability and Accountability Act.
42 CFR Part 2: Specific federal regulations that protect the confidentiality of substance use disorder (SUD) patient records.

We will not disclose your status as a participant in a recovery program or any of your health data to third parties without your explicit written consent, except as required by law (e.g., a court order or medical emergency).

3. How We Use Your Information

We use the data we collect to:

Facilitate and monitor your recovery journey.
Communicate with you regarding your progress or account.
Ensure the security and integrity of our platform.
Comply with legal and regulatory obligations.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We only share data with:

Service Providers: Trusted third parties (like secure hosting or encrypted communication tools) who assist us in operating our site, provided they agree to keep this information confidential and HIPAA-compliant.
Legal Necessity: If required to do so by law or in the good-faith belief that such action is necessary to comply with legal mandates.

5. Data Security

We implement industry-standard security measures, including:

Encryption: Data is encrypted both in transit and at rest.
Access Controls: Only authorized personnel involved in your recovery monitoring have access to your sensitive data.
Regular Audits: We periodically review our security protocols to ensure your data remains safe.

6. Your Rights

Depending on your state of residence (such as California under the CCPA/CPRA), you may have the right to:

Access the personal data we hold about you.
Request Deletion of your personal information (subject to medical record retention laws).
Correct inaccuracies in your data.

7. Cookies and Tracking

Zenamed.org uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have questions about this policy or how your data is handled, please contact our Privacy Officer